Customer Experience Specialist
Todd has a diverse background in QA, software development coordination/management, and Global Trade Compliance. Todd held many roles, throughout the software development lifecycle including QA Tester, Test Lead, Scrum Master, Project Coordinator, and Marketing Coordinator. The diversity of Todd’s experience has given him deep insights into the various types of issues customers face. He firmly believes that customer experience is the lens that allows companies to constantly find opportunities to evaluate and innovate.